By Ravinder for Hyundai Elite i20

I purchased Hyundai i20 Asta (Diesel) on 23rd September, 2012. I have gone through a very bad experience with this car since I purchased it. Look and features wise, it is O.K. but ground clearance is very poor, especially in hill areas. Engine performance is not that much goods as company claims, because at the time of overtaking, if we had to slow it down and in case of not able to overtake, the pick-up is very poor. I had to bring it down from 5th or 6th gear to 3rd gear to boost-up. Similarly, the engine performance is too bad while driving on the hill area. In 2nd year of its purchase, its brake oil found leaked and the agency had to change a part. Within a period of two year, its luggage door lock stopped working and the agency had to change the same. Keeping in view its mechanical weaknesses, I had to arrange extended warranty but that is also not at all useful. After a period of 2 years and 4 months, I faced a severe problem in it. Its rear left wheel found negative in alignment, for which some mechanical parts was changed but the agency did not covered the same under extended warranty, whereas on Hyundai website, it is mentioned that mechanical damage is covered under the extended warranty. Keeping in view the urgency, I had to go for Insurance claim and paid a sum of Rs.3600- towards file processing charges. The users must go through the extended warranty conditions. To my point of view, extended warranty is of no use. It is just an earning source for the company and agency. . Customers are being cheated. Overall, its a very delicate vehicle and not fit for Indian roads. I am not happy with this car. My overall experience with this car as well as the dealing with Hyundai company and its agency- Goyal Hyundai, Jugiana, Ludhiana is too bad.

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